Complaints & Regulatory Information

The firm

Fortuous Ltd is a firm of Chartered Certified Accountants, registered in England and Wales under company number 09696116. Registered office: FIRST FLOOR LEFT, 33 ROEBUCK ROAD, HAINAULT BUSINESS PARK, ILFORD, ESSEX IG6 3TZ.

Dental Accountant is the specialist brand of Fortuous Ltd, dedicated to the dental profession. Work delivered through Dental Accountant is carried out by Fortuous Ltd under the same regulatory framework and professional standards.

Regulation

Fortuous Ltd is regulated by the Association of Chartered Certified Accountants (ACCA) and is bound by the ACCA Rulebook, including its Code of Ethics and Conduct. More about ACCA is available at accaglobal.com.

Complaints

We aim to provide a high standard of service at all times. If you are unhappy with any aspect of our work, please tell us first: write to us at info@fortuous.co.uk or call 0208 521 3454, marking your correspondence for the attention of the firm's principal. We will acknowledge your complaint promptly, investigate it, and respond to you in writing.

If you are not satisfied with our response, you may refer your complaint to ACCA, our professional body. Details of ACCA's complaints process are available at accaglobal.com.

Last updated 30 July 2026.